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Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? 10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.
Experience immediate satisfaction with our Ebooks digital products! Once your purchase is complete, your product is promptly delivered via email, ensuring zero wait times. Anticipate receiving your digital delivery within 0-24 hours, granting you rapid access to our premium digital offerings. Embrace efficiency with Ebooks—swiftly delivered straight to your inbox.
We are committed to your satisfaction with our Ebooks digital products. If, for any reason, you're unsatisfied, we offer a hassle-free return policy. You can request a refund for most digital purchases within 30 days of delivery. Contact our dedicated support team in case of any issues or if the product doesn't meet your expectations.
As these digital products aren't physically returned, your contentment remains our priority. Our team will diligently collaborate with you to ensure a smooth resolution or promptly process a refund to your original payment method. Your satisfaction is at the core of our commitment.
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