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Cover Page: i Introduction Page: xii About This Book Page: 2 Foolish Assumptions Page: 2 Icons Used in This Book Page: 3 Beyond the Book Page: 4 Where to Go from Here Page: 4 Part I: Getting Started with Body Language Page: 4 Chapter 1: Defining Body Language Page: 6 Discovering How Body Language Conveys Messages Page: 8 Examining Key Types of Gesture Page: 19 Getting the Most Out of Body Language Page: 27 Appreciating Cultural Differences Page: 32 Chapter 2: Looking Closer at Non-Verbal Gestures Page: 33 Observing the History of Body Language Page: 35 Understanding the Nuts and Bolts of Body Language Page: 37 Offering a Final Word on Non-Verbal Gestures Page: 44 Part II: Starting at the Top Page: 44 Chapter 3: Heading to the Heart of the Matter Page: 46 Demonstrating Power and Authority Page: 47 Showing Agreement and Encouragement: The Nod Page: 53 Displaying Attention and Interest Page: 55 Indicating Submissiveness or Worry Page: 57 Showing Boredom Page: 59 Indicating You’re Deep in Thought Page: 61 Chapter 4: Watching Facial Expressions Page: 62 Communicating Feelings When Words Are Inappropriate Page: 64 Recognising Facial Expressions that Reinforce the Spoken Message Page: 65 Masking Emotions Page: 69 Expressing a Range of Emotions Page: 70 Chapter 5: The Eyes Have It Page: 75 The Power of the Held Gaze Page: 78 The Wandering Eye: Breaking Eye Contact Page: 86 Other Ways Your Eyes Tell a Tale Page: 90 Chapter 6: Mastering Lip Reading Page: 93 Revealing Thoughts, Intentions and Emotions Page: 95 Differentiating Smiles Page: 102 Remembering that Laughter’s the Best Medicine Page: 107 Part III: The Trunk: Limbs and Roots Page: 107 Chapter 7: Taking It From the Torso Page: 110 Gaining Insights into the Impact of Posture Page: 111 Identifying the Three Main Postures Page: 116 Changing Attitudes by Changing Posture Page: 119 Using Posture to Aid Communication Page: 121 Shrugging Signals Page: 124 Chapter 8: Arming Yourself Page: 126 Building Defensive Barriers Page: 127 Conveying Friendliness and Honesty Page: 134 Touching to Convey Messages Page: 135 Chapter 9: Letting Your Hands Do the Talking Page: 141 Up or Down: Reading Palms Page: 144 Hands Up! Page: 150 Letting the Fingers Do the Talking Page: 153 Analysing Handshakes Page: 159 Displacing Your Energy Page: 165 Chapter 10: Standing Your Ground Page: 168 Showing Commitment and Attitude through Your Stance Page: 169 Reflecting Your Feelings in the Way You Position Your Feet Page: 176 Walking Styles Page: 180 Chapter 11: Playing with Props Page: 180 Using Accessories to Reflect Mental States Page: 181 Through the Looking Glasses Page: 184 Making It Up as You Go Along Page: 187 Dressing the Part Page: 189 Part IV: Putting the Body into Social and Business Context Page: 190 Chapter 12: Being Aware of Territorial Rights and Regulations Page: 192 Understanding the Effect of Space Page: 193 Knowing Your Space Page: 194 Using Space Page: 197 Considering Seating Arrangements Page: 201 Orientating Yourself Page: 205 Chapter 13: Rating, Dating and Mating: Courting with Your Body Page: 209 Attracting Someone’s Attention Page: 211 Showing That You’re Available Page: 220 Progressing Through the Romance Page: 228 Chapter 14: Interviewing, Influencing and Playing Politics Page: 230 Making a Great First Impression: The Interview Page: 232 Creating a Positive Environment Page: 237 Pointing Your Body in the Right Direction Page: 244 Negotiating Styles Page: 249 Chapter 15: Crossing the Cultural Divide Page: 254 Recognising the Different Strokes for Different Folks Page: 256 Observing the Conventions of Higher- and Lower-Status Behaviour Page: 261 Getting Specific: Common Gestures, Multiple Interpretations Page: 264 Avoiding Problems and not Causing Offence Page: 265 Chapter 16: Reading the Signs Page: 269 Taking an Interest in Other People Page: 271 Drawing Conclusions from What You Observe Page: 273 Honing Your Powers of Observation Page: 277 Part V: The Part of Tens Page: 277 Chapter 17: Ten Ways to Spot Deception Page: 280 Catching Fleeting Facial Expressions Page: 281 Suppressing Facial Expressions Page: 282 Eyeing Someone Up Page: 282 Covering the Face Page: 283 Touching the Nose Page: 284 Faking a Smile Page: 284 Minimising Hand Gestures Page: 285 Maximising Body Touches Page: 285 Shifting Positions and Fidgeting Feet Page: 286 Changing Speech Patterns Page: 287 Chapter 18: Ten Ways to Reveal Your Attractiveness Page: 287 Engaging With Your Eyes Page: 289 Showing Liveliness in Your Face Page: 290 Offering Encouragement Page: 290 Using Open Gestures Page: 291 Showing Interest Through Your Posture Page: 291 Positioning Yourself Page: 292 Touching to Connect Page: 292 Being on Time Page: 293 Synchronising Your Gestures Page: 294 Enhancing Your Way of Speaking Page: 294 Chapter 19: Ten Ways to Find Out About Someone Without Asking Page: 294 Observing Eye Movements Page: 295 Looking at Facial Expressions Page: 296 Watching for Head Movements Page: 297 Noticing Hand and Arm Gestures Page: 297 Observing Posture Page: 298 Considering Proximity and Orientation Page: 298 Paying Attention to Touching Page: 299 Responding to Appearance Page: 299 Checking Timing and Synchronisation Page: 300 Scrutinising Non-Verbal Aspects of Speech Page: 301 Chapter 20: Ten Ways to Improve Your Silent Communication Page: 301 Taking an Interest Page: 303 Knowing What You Want to Express Page: 304 Modelling Excellence Page: 304 Mirroring Others Page: 305 Practising Gestures Page: 305 Developing Timing and Synchronisation Page: 306 Dressing the Part Page: 306 Acting the Way You Want to Be Perceived Page: 307 Demonstrating Awareness Page: 307 Asking for Feedback Page: 308 About the Author Page: 308 Cheat Sheet Page: 330 Advertisement Page Page: 330 Connect with Dummies Page: 330 End User License Agreement Page: 330
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